Ryokani v mestu Zao Onsen

Aaron Hong Kong

perfect stay the food is great the hospitality is overwhelming, way over the japanese standard

Ray Ming Tajvan

Everything is perfect! The amazing experience was starting from the transportation service. Then the check-in and dinner services, everything feels perfect! I can feel the staffs are all proud of this Hotel and its history and spirit. Thanks for Takamiya gave us such warm experience!

Susan Velika Britanija

We thoroughly enjoyed our stay. Having stayed at Zao Onsen thirty years ago when I worked in Japan, I wanted to share the Zao Onsen experience with my husband, and chose this hotel on the basis of the photos and reviews on Booking.com. On arrival, it all seemed very familiar. After experiencing the onsen bath, and the location of our room, I'm quite sure I had chosen the same hotel where I stayed back then! Obviously it has been quite recently refurbished, but there are some parts that don't change so much. We opted to have dinner at the hotel, which was excellent. Due to some confusion about exactly where the Z90 bus for Zao Onsen left Yamagata city,we missed the bus we wanted to take, so arrived around 6.45pm. (According to Google Maps, we could catch the Z90 from a stop about 50 yards from our previous hotel, but the reception staff there insisted we had to go to Yamagata station... so we missed the bus by one minute. After an hour and a half wait for the next one, the first stop after Yamagata station was, yes, you guessed it, 50 yards from our previous hotel!) As dinner is set out with fresh ingredients to be cooked at your table, you can't be later than 7pm. There is a shuttle bus from the hotel to Zao bus termius, but we didn't know about it, so walked to the hotel. Unfortunately, the short cut route we had planned was closed due to road works, so it was a much longer, and steeper, walk. The next morning, we got the shuttle bus to the bus terminus to return to Yamagata city. The onsen is really wonderful. Zao has a very special PH balance to the water. The bath at this onsen is superb.

Amanda Nova Zelandija

Itoya could be Zao Onsen's unofficial museum, brimming with bric-a-brac and skiing memorablia. Spacious rooms with mountain views and plenty of hot water for tea. Traditional Japanese breakfast at 7.30am with jazz (definitely book the breakfast option, you won't find any better in town). A shrine of sorts to the Beatles (!). Excellent little onsen – I always had the women's one to myself, such a treat. Sweet elderly couple doing a heroic job running the place on their own. WIFI was strong. Drying room for ski gear. Many thoughtful touches, including your own kimono. Be sure to buy your ski pass from them as you get a good discount. < 10 mins walk to several ski lifts. I can't wait to go back.

Rachel Avstralija

Breakfast was traditional and nice. The staff were incredibly helpful and drove us to the places we needed to get to. Room was clean and simple but everything you need.

Sheamus Velika Britanija

Wonderful location in Zao Onsen, and we were able to use the Ryokan's shuttle from Yamagata station - It's also only a 5-10 minute walk from Zao Onsen's bus terminal for trips back down to Yamagata or if the shuttle times don't suit/are full. Also only a 5-10 minute walk to the Onsen's convenience store, as well as the gondola lifts up to various peaks around. It was unseasonably warm leading up to our visit and the wintersports season hadn't quite started yet, but there was snow on the shaded side of the valley. Food was fantastic, the kaiseki was stunning for all our meals and we were really able to sample a wide range of local dishes and ingredients and they tasted great. There is a nice selection of local Sake and Sochu/etc as well. The baths are lovely (as we stayed during winter, the outdoor baths were closed) and are cycled between genders after cleaning so you can experience both baths during a multi-night stay. They're quite cosy, with room for maybe only 5-10 people at most, but given the overall size of the Ryokan and other guests' schedules it was empty most times we went for a bath, and only with one or two other people the times it wasn't. The onsen water is as advertised, heavy on the sulfur, though the smell did not bother me (I did have a bit of a stuffy nose), and very therapeutic. We stayed in a Japanese-style room which was lovely, clean, stocked with amenities etc as one would expect. Staff were wonderful, struggled a little bit with very sparing English, but we managed to get by with our sparing Japanese as well.

Nicola Avstralija

Big room. Every comfort has been considered. Great food. Welcoming staff. Enjoyable onsen

Alessandra Japonska

Great location, 5 minutes walking from the ski resort, 1 minute from public onsen, 2 minutes walking from the bus stop. A lot of restaurants around. The stuff are friendly. The breakfast is really good, Japanese style.

Taniya Avstralija

Very beautiful onsen. Mix bath and private onsen